Ris Assist 

INSTALLING THE RIS SOFTWARE​

• Primary Installation

• Install Patch​

• Install Station - Lost Icon

• Transfer RIS to New Computer

• Hardware Specifications

• Renew RIS License

• Cloud RIS Connection

• Technical Support

Overview

• Tenant Tab

ADD NEW 

• Add a New Property

• Add a New Business

IMPORT TENANTS AND CHARGES

• Import Tenants for New Property

• Import Charges from Spreadsheet​

• Vendor Importation Information

TENANT INFORMATION​​

• Charge Codes & Recurring Charges

• DHCR Instructions

• DHCR Upload Instructions

• Escalations

• Bump Ups

• Late Charges

• MCI Increases

• Parking Spaces​

• Renewal Leases

  • New Renewal Program - 2022​

• Renewal Percentages

• Rent Receipts

• Returned Tenant Payment

• RPIE Apartment Export

• Sales Tax Program

• Security Deposits

• Sponsor Deposits & Billing

• Tenant Letters

  • Charge Back Letters​

  • Floor Plans

  • Scan & Link Documents

CHECKBOOK

• AvidXchange in RIS

• Balance Checkbook Beginning of Year

• Balance Checkbook Starting Mid-Year

• Bank Positive Pay-Chase,Citibank,Sterling

• Checkbook Limitations

• Credit Card Payments

• Deposit Program for Credits

• Deposit Program for Sponsors

• Ebalance Program

• General Ledger Overview

• Import Checkbooks with Excel

• Investor Checks & Reports

• MICR Font Size

• Void a Check in Checkbook

DOCUMENT MANAGEMENT​

• Scan/Inject Files​

OTHER SERVICES

• Bixby

• RISDESK Resident Portal

  • ​RISDESK Promotional Video​​

  • RISPAY Payment Portal Instructions

  • RISPAY Training Video 

• Other Payment Portal Instructions

• Email Settings

• Forms - Bills, Checks, Envelopes, Taxes

• Payroll - ADP Interface

REPORTS

• Checkbook Reports​

SPECIAL REPORTS

• Combined Rent Bill 

• NYC TC201 & RPIE Reports​

SPECIAL PROGRAMS

• 1098 Mortgage Interest

• 1099 NEC Forms

• Automatic Shutdown

• RIS On The Go Cell Phone App

UTILITES

• Security

YEAR END INSTRUCTIONS​

• Year End Instructions

• Resurrect Tenant

ERROR MESSAGES

• Access Date Control Date

• AcctPayB Error

• Applied Diag Error​

• App Report Gen App Error

• Check Printing - Band Too Large

• Eapply.dbf Error

• File Access Denied Error or Cannot Access c:\riswin\temp

• Invalid Address Message

• Microsoft Word 2016

• PNTBATCH Error

• Vends.Vendno Error

• -99999 Error

• Coming Soon